Terms of service

 

OVERVIEW

Welcome to ASCENDIO! The terms “we,” “us,” and “our” refer to ASCENDIO. ASCENDIO operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). ASCENDIO is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account information and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display as accurately as possible the products and services in our online stores. However, please note that colors or product appearance may vary depending on your device and its settings.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match what is displayed in our stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. ASCENDIO reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until ASCENDIO confirms acceptance. We must receive and process your payment before your order is approved. Please review your order carefully before submitting it, as ASCENDIO may not be able to accommodate cancellation requests once an order is approved.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases may be returned or exchanged solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of the order and will be stated in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, duties, or import fees.

Prices listed in our online store may differ from prices offered in physical stores or third-party platforms. We may occasionally offer promotions subject to separate terms. In the event of a conflict, promotion terms will prevail.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as needed.

You represent and warrant that:
(i) your payment information is true and complete;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all charges incurred, including shipping and applicable fees.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Ownership and risk transfer to you once the products are handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services—including trademarks, text, images, graphics, videos, and design—is owned by ASCENDIO, its affiliates, or licensors and is protected by intellectual property laws.

You may only use the Services for personal, non-commercial purposes. You may not reproduce, distribute, or use any material without prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or responsibility. Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include third-party content or links. We are not responsible for third-party websites, content, or transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ASCENDIO is powered by Shopify. However, all transactions are between you and ASCENDIO. Shopify is not responsible for any issues arising from your purchases.

SECTION 10 – PRIVACY POLICY

All personal data is handled in accordance with our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback you provide grants us a worldwide, royalty-free license to use it for any purpose. You confirm you have rights to such feedback.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or cancel orders at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, harmful, or abusive purposes, including fraud, harassment, or misuse of systems.

SECTION 14 – AGENTS

This section governs the use of automated agents interacting with the Services and sets strict compliance requirements.

SECTION 15 – TERMINATION

We may terminate access to the Services at any time without notice.

SECTION 16 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties of any kind.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ASCENDIO and partners are not liable for any damages arising from use of the Services.

SECTION 18 – INDEMNIFICATION

You agree to indemnify ASCENDIO and its partners against claims arising from your breach of these Terms.

SECTION 19 – SEVERABILITY

If any provision is invalid, the remaining provisions remain enforceable.

SECTION 20 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and ASCENDIO.

SECTION 21 – ASSIGNMENT

You may not transfer your rights without consent. We may assign rights freely.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where ASCENDIO is headquartered.

SECTION 23 – HEADINGS

Headings are for convenience only.

SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms should be sent to:
support@ascendioshop.com

Contact details:
support@ascendioshop.com