Privacy policy

Last updated: April 10, 2026

ASCENDIO operates this website and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit, make a purchase, or interact with our store.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as Order Information.

How We Use Your Information

We use the Order Information to fulfill orders placed through the site (including processing payment, arranging shipping, and providing invoices and order confirmations). We also use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products or services.

We use Device Information to help us screen for potential risk and fraud, and more generally to improve and optimize our site.

Sharing Your Information

We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. You can exercise this right by contacting us. Additionally, if you are a European resident, your information is processed to fulfill contracts with you or to pursue our legitimate business interests.